RESERVATIONS: We can take reservations either directly through our secure website or VRBO. If you book directly through us, you are able to eliminate some of the fees associated with VRBO. In either case, a 50% deposit is required at the time of booking, with the balance due 30 days prior to your stay. Reservations booked within 30 days prior to your intended arrival must be paid in full with a credit card.
CANCELLATIONS: Travelers who cancel at least 60 days before check-in will receive 100% of the amount they’ve paid. If you cancel between 30 and 60 days before check-in, you will receive 50%. Canceling less then 30 day prior to check-in will result in no refund. Please understand most guests’ book their vacation many months in advance and it is almost impossible to re-book on short notice.
DAMAGE INSURANCE: A non-refundable $59 is added to every reservation for damage insurance. Damage insurance covers the insured and their approved guests for any accidental damages to the property up to $1500. Please keep in mind it only covers accidental damages. Any damage to the property incurred by not following guest policies will result in the guest being charged directly. For instance, any damages caused by having an unapproved pet, having a house party, or not following check-out procedures will result in the guest being fined appropriate charges.
CHECK-IN: Official check-in time is 4pm. We will text you if the home is available earlier. We know you are eager to start enjoying your vacation so we do make every effort to turn over the home as quickly as possible. If you do arrive early and want to go to the beach, feel free to park at the property and walk to the beach.
CHECKOUT: Official checkout time is 10 AM unless otherwise approved. Typically, this is not an option, especially during peak season, as we need time to clean, inspect, and restock the home for our next guest. Please make sure to follow the checkout procedures.
- Gather all trash and place in appropriate trashcans or trash room.
- Collect all dirty dishes and run the final load in the dishwasher before leaving. (There should be no dirty dishes left in house.)
- Collect all sheets (not mattress covers or comforters unless dirty) and place in a pile in each room.
- Collect all towels and place them in the bathrooms.
- If a sleeper sofa was used, please leave the bed open.
RENTALS: Summer Rentals are from Saturday to Saturday. Off Season Rentals can be booked for a shorter stay.
APPLIANCES: Refrigerators, air conditioning systems, etc. are not guaranteed to work, but necessary repairs will be made as quickly as possible. No refunds or adjustments will be made because of equipment or appliance malfunctions. No guarantees on grills, beach chairs, irons, or ironing boards.
OCCUPANCY: Occupancy is strictly limited to the number stated on VRBO and on this website for each specific property. Local law mandates occupancy numbers and violations will be cause for immediate eviction with no refund.
PETS: Absolutely NO PETS are allowed. We do our best to ensure are properties are safe and comfortable for individuals with allergies. Violation will be cause for immediate eviction with no refund.
HOUSE PARTIES: are absolutely NOT allowed. Violation will be cause for immediate eviction with no refund. If it is found that you are having a house party, you will be fined up to $1000 depending on which property and what condition it is left in.
DISCLAIMER: We try to make our information as accurate as possible. While the information is deemed reliable, it is not guaranteed. We reserve the right to make corrections, additions, deletions, and changes in prices or descriptions at any time and without notice.
CITY OF ISLE OF PALMS RULES AND REGULATIONS…
FIREWORKS: Fireworks and beach fire (without a permit) are illegal on both IOP and Sullivan’s Island. The fine is up to $500.00 for each offense.
ALCOHOL: Alcohol is not legal on the street or the beach. The fine is up to $500.00 for each offense and violators may be subject to arrest for other drinking violations.
LITTERING: Littering is obviously illegal, please help keep our island and beaches clean for everyone to enjoy. The fine is up to $500.00 for each offense.
NOISE: Please be aware of your neighbors. There are strict noise ordinances that the island will enforce after 10pm. Be respectful of your neighbors which includes awareness of stereos, television, and any other noise. Tickets will be issued.
NO SMOKING: Smoking is not allowed inside any of our properties. Please be considerate and safely dispose of any smoking materials that are used outside.
- Please lock the home whenever it is left unattended.
- Please shake sand out of clothes and towels outside before laundering, and clean dryer lint filter after each load.
- Do not hang towels over railings.